State Farm® Insurance Agent Bruce Hofbauer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronnie Navarro
October 18, 2024
5
out of
5
rating by Ronnie Navarro
"Rebecca s always go pleasant to work with, she is very efficient, Patient, thorough cheerful. And pleasant. She always emails me back within 30 minutes or even less. I will continue coming back. Thanks Rebecca💗"
We responded:
"Rebecca is indeed a wonderful asset to our team! I'm glad to hear that she has been efficient, patient, and cheerful in her interactions with you. It's great to know that her prompt responses have made a positive impact on your experience. We appreciate your continued trust and look forward to assisting you in the future. Thanks for sharing your feedback, Ronnie! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Ian
September 26, 2024
5
out of
5
rating by Ian
"This agency has been outstanding. They've always been supportive and accommodating. Becky really took the time to advocate for me when I was on a tight timeline regarding a claim, even going so far as to contact a dealership and set up a service intake. Couldn't recommend a nicer group of people standing behind the service they offer."
We responded:
"Ian, thank you so much for your wonderful review! I'm glad to hear that our team has been supportive and accommodating. Becky truly goes above and beyond for our clients, and it's great to know she was able to assist you with your claim and coordinate with the dealership. We appreciate your recommendation and are always here to help with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Amber Gilles
September 26, 2024
5
out of
5
rating by Amber Gilles
"Bruce gave me a good car insurance rate. He was pleasant and informative! Edit- I won't take away his 5 stars...but my rate went up from $170 to $340 after 1 month during the underwriting process. I cancelled."
We responded:
"Thank you, Amber, for your positive feedback! I'm glad I could provide you with a good car insurance rate and informative service. If you have any more questions or insurance needs, feel free to reach out anytime! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Oscar Zamora
September 26, 2024
5
out of
5
rating by Oscar Zamora
"La mejor parte es que te hacen sentir como en familia desde el momento que te saludan con la bienvenida asta el termino del procedimiento. Son algo fantastici y es muy grato tener esa experiencia con los agentes de state farrm"
We responded:
"Oscar, muchas gracias por tus amables palabras y por compartir tu experiencia con nosotros. Me alegra saber que te sentiste como en familia desde el momento en que te dimos la bienvenida hasta el final del procedimiento. Nos esforzamos por brindar un servicio fantástico y es gratificante saber que lo logramos contigo. Si necesitas algo más en el futuro, no dudes en contactarnos. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Cali Crawford
September 12, 2024
5
out of
5
rating by Cali Crawford
"Michael Anaya had great customer service great communications good with details about the policy friendly, and overall a good representative. He covered me in my entire family with great coverage. I couldn’t be more happy."
We responded:
"Cali, thank you for your wonderful review! I'm glad to hear that Michael provided you with excellent customer service and clear communication about your policy. It's great to know that you and your family are well-covered. We appreciate your feedback and are here for any future needs or questions you may have. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
R Lemos
August 30, 2024
5
out of
5
rating by R Lemos
"I’d like to thank Rebecca for taking the time to review, explain and update the coverage I have for my 4 vehicles! She is very helpful and knowledgeable. Thank you for your help Rebecca Ramirez!"
We responded:
"Hi, thank you for your kind words! I'm glad to hear that Rebecca was able to assist you with reviewing, explaining, and updating the coverage for your autos. Her knowledge and helpfulness are truly valued in our office. If you have any further questions or need additional assistance, please don't hesitate to reach out. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
patty Gutierrez
August 29, 2024
5
out of
5
rating by patty Gutierrez
"Rebeca es una linda persona me ayudó mucho con mis póliza a entender todo muy bien y sobre todo en mi Idioma Gracias Rebeca"
We responded:
"Gracias, Patty, por compartir su experiencia. Me alegra saber que Rebeca le ayudó a entender su póliza en su idioma. Estamos contentos de tener a Rebeca en nuestro equipo. Si necesita más ayuda en el futuro, no dude en contactarnos. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Linda Halleran
August 22, 2024
5
out of
5
rating by Linda Halleran
"Great customer service from Rebecca! She is always prompt and helpful when I send her an email with questions."
We responded:
"Linda, thank you for your kind words! I'm glad to hear that Rebecca has been prompt and helpful with your questions. We appreciate your feedback and look forward to continuing to assist you. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Grace Garcia-Gonsalez
July 27, 2024
5
out of
5
rating by Grace Garcia-Gonsalez
"Love this insurance team! Becky is the best. She's helped my entire family & for that I'm grateful because my mom is an elderly lady and lives far from me & Becky goes over and above for us as customers and looks out as we were family. Thank you Becky 💋"
We responded:
"Hi Grace! Thanks a ton for your wonderful review! I'm so happy to hear that Becky has been such a great help to your family, especially with your mom. We truly appreciate your kind words and are always here for you. If you ever need anything else, don't hesitate to reach out! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Nipul Shah
July 2, 2024
5
out of
5
rating by Nipul Shah
"5 Stars for Rebecca Capps - excellent follow up and detailed. Thank you Rebecca!"
We responded:
"Nipul, I'm thrilled to hear you had an excellent experience with Rebecca! We're pleased that she provided detailed and attentive service. Thank you for your positive feedback, and we're here for all your insurance needs in the future! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Samantha Roehrenbeck
June 24, 2024
5
out of
5
rating by Samantha Roehrenbeck
"Mike was absolutely wonderful! Helped me find exactly what insurance would fit my mobile food business best."
We responded:
"Thank you, Samantha, for sharing your positive experience with Mike! I'm thrilled he could assist you in finding the perfect insurance for your mobile food business. If you ever need further assistance or have any questions, feel free to reach out to our office. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Kellee Salas
June 20, 2024
5
out of
5
rating by Kellee Salas
"Wow! Where do I start? Agent Michael Anaya has gone above and beyond to help us secure our policies. He made doing business with him a breeze. Listening to our concerns and walking us through the entire process. This has been a satisfying experience working with Michael at the Bruce Hofbauer Ins Agency. I am amazed at how patient he was with answering questions, and how quickly and accurately he handled our requests for a new policy. Overall, my experience in working with a skilled professional like him has been an absolute pleasure. They are reliable with exceptional customer service, and consistently exceed my expectations. I highly recommend them."
We responded:
"Kellee, your detailed review truly brightened our day! It's rewarding to hear that Michael went above and beyond to assist you with your policies. His patience and efficiency in handling your requests are truly commendable. It's fantastic that he made the process easy and addressed all your concerns. We're happy to hear that working with him has been a pleasure and that you found our customer service reliable and exceptional. Your high recommendation means a lot to us. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Isma C
June 10, 2024
5
out of
5
rating by Isma C
"Good job good service Thank you Rebecca"
We responded:
"Isma, thank you for your 5-star review! I'm pleased to hear that Rebecca provided you with good service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Sarkany Roland
June 5, 2024
5
out of
5
rating by Sarkany Roland
"It was quick and easy to move our out of state policy over to them, everyone I spoke with was very nice and helpful!"
We responded:
"Thank you, Roland, for your 5-star review! We're pleased to have efficiently assisted with transferring your out-of-state policy. Our team is dedicated to providing quick and helpful service to all our clients. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
EzCastillon
June 4, 2024
5
out of
5
rating by EzCastillon
"Me resolvió todas las dudas."
We responded:
"Gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Michael L
May 22, 2024
5
out of
5
rating by Michael L
"Becky exceeded all expectations in regards to customer care experience, service and satisfaction. She was extremely courteous and I can't thank her enough for catering to our needs. Keep up the great work!"
We responded:
"Michael, we're thrilled to hear that Becky provided exceptional customer care, service, and satisfaction! We're grateful for your kind words and glad we could cater to your needs. Our office is here for all your insurance needs in the future! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Paul Kelly
May 21, 2024
5
out of
5
rating by Paul Kelly
"Rebecca was very easy to work with. Thank you Rebecca!"
We responded:
"Paul, I'm pleased to hear that Rebecca provided you with excellent service! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Thank you for choosing our office! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Asima Rosado
May 6, 2024
5
out of
5
rating by Asima Rosado
"Rebecca Capps is very fast and efficient when it comes to my needs. She is very kind, patient and personable. Her customer service is phenomenal. I love my agent ☺️"
We responded:
"Asima, it was a joy working with you. Rebecca is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Stephen Walicki
April 27, 2024
5
out of
5
rating by Stephen Walicki
"Had to make multiple changes to our auto insurance policy. Rebecca took care of everything in short order. Have always appreciated the level of customer support at this office. Thanks!"
We responded:
"Stephen, we thank you for leaving us a review! Rebecca is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. We value you for letting us be your good neighbor!"
Chris Isario
April 26, 2024
5
out of
5
rating by Chris Isario
"Honestly Rebecca was so helpful, she is very kind and caring for her people. She checked up on my dad and I after our accident and helped us out all the way she is an amazing person thank you!"
We responded:
"Hi, Chris! Thank you for the praise for Rebecca! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor! -Bruce Hofbauer - State Farm Insurance Agent"
Jim Sage
April 23, 2024
5
out of
5
rating by Jim Sage
"I received great prompt and courteous service from Rebecca Capps regarding the transition of my truck insurance policy to another."
We responded:
"Jim, we're thrilled to hear about your positive experience with Rebecca Capps! Providing prompt and courteous service is what we strive for, and we're glad she could assist you with the transition of your truck insurance policy smoothly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Bruce Hofbauer - State Farm Insurance Agent"
Melissa Pimienta
April 23, 2024
5
out of
5
rating by Melissa Pimienta
"Rebecca Capps assisted me with my car insurance. She is very kind, patient. She explained everything to me. I am so happy with the customer service :) thank you so much!"
We responded:
"Melissa, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Rebecca cares a lot about our customers. - Bruce Hofbauer - State Farm Insurance Agent"
Chantelle LaGroux
April 1, 2024
5
out of
5
rating by Chantelle LaGroux
"Very helpful, and very sweet! Thanks Becky"
We responded:
"Thank you for the delightful feedback, Chantelle! We are pleased to hear that you found our team helpful and sweet! If you ever have any insurance needs or questions, feel free to reach out! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Veronica Valdelamar
March 30, 2024
5
out of
5
rating by Veronica Valdelamar
"I’m happy to have gone into the office and have a genuine chat with Rebecca about my coverage. She explained the different options and did her best to make it affordable, all without pressure. I would not feel safe with my State Farm ins. if I hadn’t spoken to someone who I feel is reliable, thanks Rebecca!"
We responded:
"Thank you for sharing your positive experience with Rebecca at our office! We're delighted to hear that she provided you with a genuine chat, explained coverage options, and made it affordable for you. We're here for you whenever you need assistance with your State Farm insurance. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Sandy Zappia
March 15, 2024
5
out of
5
rating by Sandy Zappia
"I had a wonderful experience with Becky she was able to help me resolve my issue. She is an excellent customer service associate , as well as she was very knowledgeable and competent.She was very pleasant and a pleasure to work with."
We responded:
"Sandy, we are thrilled to hear about your wonderful experience with Becky! We greatly appreciate your kind words about her excellent customer service, knowledge, and competence. Thank you for acknowledging her pleasant demeanor and professionalism. We are here to assist you with any insurance needs you may have in the future. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"