State Farm® Insurance Agent Bruce Hofbauer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Martie Christensen
March 10, 2025
5
out of
5
rating by Martie Christensen
"After speaking with Rebecca today, I had my State Farm coverage transferred from TX back to CA immediately. She was so pleasant, cheerful, and made me feel welcome right away. She’s a wonderful asset to this company because she knows details and offers options. Thank you all you do, Becky!"
We responded:
"Thank you, Martie, for sharing your experience! I'm so glad to hear that Rebecca was able to assist you with transferring your coverage smoothly. Her cheerful and welcoming nature truly makes a difference, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
KC
February 26, 2025
5
out of
5
rating by KC
"Ms. Rebecca Capps was so helpful and kind today. Her professionalism and knowledge is unmatched. Thank you for all your help! I appreciated all of your assistance and support today."
We responded:
"Thank you, KC, for your wonderful feedback! I'm delighted to hear that Rebecca provided you with such helpful and kind service. Her professionalism and unmatched knowledge are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
diana mendez
February 25, 2025
5
out of
5
rating by diana mendez
"Thank you Becky for the Awesome service thank you guys for helping me with my first car!!"
We responded:
"Thank you, Diana, for your wonderful feedback! We're so happy that Becky and the team could assist you with your first car. If you have any questions or need further assistance, feel free to reach out to us anytime. Enjoy your new ride!"
Karen
February 17, 2025
5
out of
5
rating by Karen
"The whole team is outstanding- answer you right away and get things done!"
We responded:
"Thank you for the five-stars, Karen. We appreciate you!"
Chris Dorman
January 27, 2025
5
out of
5
rating by Chris Dorman
"Rebecca at the Bruce Hofbauer State Farm agency is always ready to respond quickly to my questions, and help us with everything insurance related. We recently bought a new car and got rid of our other 2 cars, and she made the process very easy so there was no lapse in coverage. Thank you so much!"
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to hear that Rebecca was able to assist you efficiently with your insurance needs, especially during the transition. Your satisfaction is important to us, and we're here to help with any future questions or needs you may have. Feel free to reach out anytime!"
Ronnie Navarro
October 18, 2024
5
out of
5
rating by Ronnie Navarro
"Rebecca s always go pleasant to work with, she is very efficient, Patient, thorough cheerful. And pleasant. She always emails me back within 30 minutes or even less. I will continue coming back. Thanks Rebecca💗"
We responded:
"Rebecca is indeed a wonderful asset to our team! I'm glad to hear that she has been efficient, patient, and cheerful in her interactions with you. It's great to know that her prompt responses have made a positive impact on your experience. We appreciate your continued trust and look forward to assisting you in the future. Thanks for sharing your feedback, Ronnie! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Ian
September 26, 2024
5
out of
5
rating by Ian
"This agency has been outstanding. They've always been supportive and accommodating. Becky really took the time to advocate for me when I was on a tight timeline regarding a claim, even going so far as to contact a dealership and set up a service intake. Couldn't recommend a nicer group of people standing behind the service they offer."
We responded:
"Ian, thank you so much for your wonderful review! I'm glad to hear that our team has been supportive and accommodating. Becky truly goes above and beyond for our clients, and it's great to know she was able to assist you with your claim and coordinate with the dealership. We appreciate your recommendation and are always here to help with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Oscar Zamora
September 26, 2024
5
out of
5
rating by Oscar Zamora
"La mejor parte es que te hacen sentir como en familia desde el momento que te saludan con la bienvenida asta el termino del procedimiento. Son algo fantastici y es muy grato tener esa experiencia con los agentes de state farrm"
We responded:
"Oscar, muchas gracias por tus amables palabras y por compartir tu experiencia con nosotros. Me alegra saber que te sentiste como en familia desde el momento en que te dimos la bienvenida hasta el final del procedimiento. Nos esforzamos por brindar un servicio fantástico y es gratificante saber que lo logramos contigo. Si necesitas algo más en el futuro, no dudes en contactarnos. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Cali Crawford
September 12, 2024
5
out of
5
rating by Cali Crawford
"Michael Anaya had great customer service great communications good with details about the policy friendly, and overall a good representative. He covered me in my entire family with great coverage. I couldn’t be more happy."
We responded:
"Cali, thank you for your wonderful review! I'm glad to hear that Michael provided you with excellent customer service and clear communication about your policy. It's great to know that you and your family are well-covered. We appreciate your feedback and are here for any future needs or questions you may have. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
R Lemos
August 30, 2024
5
out of
5
rating by R Lemos
"I’d like to thank Rebecca for taking the time to review, explain and update the coverage I have for my 4 vehicles! She is very helpful and knowledgeable. Thank you for your help Rebecca Ramirez!"
We responded:
"Hi, thank you for your kind words! I'm glad to hear that Rebecca was able to assist you with reviewing, explaining, and updating the coverage for your autos. Her knowledge and helpfulness are truly valued in our office. If you have any further questions or need additional assistance, please don't hesitate to reach out. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
patty Gutierrez
August 29, 2024
5
out of
5
rating by patty Gutierrez
"Rebeca es una linda persona me ayudó mucho con mis póliza a entender todo muy bien y sobre todo en mi Idioma Gracias Rebeca"
We responded:
"Gracias, Patty, por compartir su experiencia. Me alegra saber que Rebeca le ayudó a entender su póliza en su idioma. Estamos contentos de tener a Rebeca en nuestro equipo. Si necesita más ayuda en el futuro, no dude en contactarnos. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Linda Halleran
August 22, 2024
5
out of
5
rating by Linda Halleran
"Great customer service from Rebecca! She is always prompt and helpful when I send her an email with questions."
We responded:
"Linda, thank you for your kind words! I'm glad to hear that Rebecca has been prompt and helpful with your questions. We appreciate your feedback and look forward to continuing to assist you. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Grace Garcia-Gonsalez
July 27, 2024
5
out of
5
rating by Grace Garcia-Gonsalez
"Love this insurance team! Becky is the best. She's helped my entire family & for that I'm grateful because my mom is an elderly lady and lives far from me & Becky goes over and above for us as customers and looks out as we were family. Thank you Becky 💋"
We responded:
"Hi Grace! Thanks a ton for your wonderful review! I'm so happy to hear that Becky has been such a great help to your family, especially with your mom. We truly appreciate your kind words and are always here for you. If you ever need anything else, don't hesitate to reach out! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Nipul Shah
July 2, 2024
5
out of
5
rating by Nipul Shah
"5 Stars for Rebecca Capps - excellent follow up and detailed. Thank you Rebecca!"
We responded:
"Nipul, I'm thrilled to hear you had an excellent experience with Rebecca! We're pleased that she provided detailed and attentive service. Thank you for your positive feedback, and we're here for all your insurance needs in the future! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Samantha Roehrenbeck
June 24, 2024
5
out of
5
rating by Samantha Roehrenbeck
"Mike was absolutely wonderful! Helped me find exactly what insurance would fit my mobile food business best."
We responded:
"Thank you, Samantha, for sharing your positive experience with Mike! I'm thrilled he could assist you in finding the perfect insurance for your mobile food business. If you ever need further assistance or have any questions, feel free to reach out to our office. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Kellee Salas
June 20, 2024
5
out of
5
rating by Kellee Salas
"Wow! Where do I start? Agent Michael Anaya has gone above and beyond to help us secure our policies. He made doing business with him a breeze. Listening to our concerns and walking us through the entire process. This has been a satisfying experience working with Michael at the Bruce Hofbauer Ins Agency. I am amazed at how patient he was with answering questions, and how quickly and accurately he handled our requests for a new policy. Overall, my experience in working with a skilled professional like him has been an absolute pleasure. They are reliable with exceptional customer service, and consistently exceed my expectations. I highly recommend them."
We responded:
"Kellee, your detailed review truly brightened our day! It's rewarding to hear that Michael went above and beyond to assist you with your policies. His patience and efficiency in handling your requests are truly commendable. It's fantastic that he made the process easy and addressed all your concerns. We're happy to hear that working with him has been a pleasure and that you found our customer service reliable and exceptional. Your high recommendation means a lot to us. - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Isma C
June 10, 2024
5
out of
5
rating by Isma C
"Good job good service Thank you Rebecca"
We responded:
"Isma, thank you for your 5-star review! I'm pleased to hear that Rebecca provided you with good service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Sarkany Roland
June 5, 2024
5
out of
5
rating by Sarkany Roland
"It was quick and easy to move our out of state policy over to them, everyone I spoke with was very nice and helpful!"
We responded:
"Thank you, Roland, for your 5-star review! We're pleased to have efficiently assisted with transferring your out-of-state policy. Our team is dedicated to providing quick and helpful service to all our clients. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
EzCastillon
June 4, 2024
5
out of
5
rating by EzCastillon
"Me resolvió todas las dudas."
We responded:
"Gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Michael L
May 22, 2024
5
out of
5
rating by Michael L
"Becky exceeded all expectations in regards to customer care experience, service and satisfaction. She was extremely courteous and I can't thank her enough for catering to our needs. Keep up the great work!"
We responded:
"Michael, we're thrilled to hear that Becky provided exceptional customer care, service, and satisfaction! We're grateful for your kind words and glad we could cater to your needs. Our office is here for all your insurance needs in the future! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Paul Kelly
May 21, 2024
5
out of
5
rating by Paul Kelly
"Rebecca was very easy to work with. Thank you Rebecca!"
We responded:
"Paul, I'm pleased to hear that Rebecca provided you with excellent service! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Thank you for choosing our office! - Bruce Hofbauer - State Farm Insurance Agent, San Marcos, CA"
Asima Rosado
May 6, 2024
5
out of
5
rating by Asima Rosado
"Rebecca Capps is very fast and efficient when it comes to my needs. She is very kind, patient and personable. Her customer service is phenomenal. I love my agent ☺️"
We responded:
"Asima, it was a joy working with you. Rebecca is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Stephen Walicki
April 27, 2024
5
out of
5
rating by Stephen Walicki
"Had to make multiple changes to our auto insurance policy. Rebecca took care of everything in short order. Have always appreciated the level of customer support at this office. Thanks!"
We responded:
"Stephen, we thank you for leaving us a review! Rebecca is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. We value you for letting us be your good neighbor!"
Chris Isario
April 26, 2024
5
out of
5
rating by Chris Isario
"Honestly Rebecca was so helpful, she is very kind and caring for her people. She checked up on my dad and I after our accident and helped us out all the way she is an amazing person thank you!"
We responded:
"Hi, Chris! Thank you for the praise for Rebecca! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor! -Bruce Hofbauer - State Farm Insurance Agent"
Jim Sage
April 23, 2024
5
out of
5
rating by Jim Sage
"I received great prompt and courteous service from Rebecca Capps regarding the transition of my truck insurance policy to another."
We responded:
"Jim, we're thrilled to hear about your positive experience with Rebecca Capps! Providing prompt and courteous service is what we strive for, and we're glad she could assist you with the transition of your truck insurance policy smoothly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Bruce Hofbauer - State Farm Insurance Agent"