State Farm® Insurance Agent Bruce Hofbauer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emily Kooyman
September 18, 2026
5
out of
5
rating by Emily Kooyman
"They take good care of us, very professional"
We responded:
"Emily, I'm happy to know you feel well taken care of and appreciate our professionalism. Thanks for choosing us!"
Bruno Utrera
September 16, 2026
5
out of
5
rating by Bruno Utrera
"⭐⭐⭐⭐⭐
Luis Limongi did an excellent job! He is extremely knowledgeable, professional, and took the time to answer all of my questions clearly. He made the entire process easy and provided outstanding customer service. I highly recommend Luis to anyone looking for a knowledgeable and reliable State Farm agent. Great experience!"
We responded:
"Bruno, thank you for taking the time to leave us a review! I'm happy to hear that Luis provided you with such knowledgeable and professional service. It's great to know he made the process easy and answered all your questions. We appreciate your recommendation! Feel free to reach out if you need anything else."
Robert Knapp
September 15, 2026
5
out of
5
rating by Robert Knapp
"Becky was so awesome in helping me with some policy changes. She was so patient and polite and made the whole process so smooth.
Can’t thank her enough."
We responded:
"Thank you, Robert! I'm really happy to hear that Becky made your policy changes go smoothly. We appreciate your kind words about her patience and politeness. We're always here to help if you need anything else!"
Bere
September 11, 2026
5
out of
5
rating by Bere
"I cannot say enough good things about my experience calling in for a life insurance quote today. I spoke with Rebecca, and she was absolutely amazing. From start to finish, she was incredibly friendly, welcoming, and made the entire conversation feel personal rather than transactional. She has such a fantastic attitude and genuine way of connecting with people—if she were selling something, she would easily convince anyone to buy it! Thank you, Rebecca, for such outstanding customer care!"
We responded:
"Thank you, Bere! I'm really happy to hear about your positive experience with Rebecca. It's great to know she made the process feel personal and welcoming for you. I'll be sure to share your kind words with her. We're always here to help if you need anything else!"
Ron Carter
September 9, 2026
5
out of
5
rating by Ron Carter
"Had some questions and needed some changes made to my policy Becky was kind, quick and very helpful. I am a very happy customer!"
We responded:
"Ron, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca was able to assist you with your policy changes and answer your questions. It's wonderful to know you're a happy customer. We're always here if you need anything else!"
Gamal Hanna
August 27, 2026
5
out of
5
rating by Gamal Hanna
"Luis Limong Did a great job with my vehicles insurance today he’s awesome and very patient and expert I’ll recommend him to all my friends and family.
Thank you Luis for your service, help and support."
We responded:
"Gamal, thank you for the 5 stars! I'm happy to know you had a positive experience with our office. We're here to make sure all your insurance needs are met. Let us know if we can help with anything else!"
Nicole Kueker
August 26, 2026
5
out of
5
rating by Nicole Kueker
"Becky has been great helping me with my homeowners policy office is friendly and keeps you informed."
We responded:
"Nicole, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca has been helpful with your policy and that you find our office friendly and informative. We appreciate your support!"
ruben Miranda
August 22, 2026
5
out of
5
rating by ruben Miranda
"My wife and I were shopping for more reasonable Home , Automobile and RV insurance, Luis Limongi did a great job understanding our insurance needs and presented us options and reasonable prices.
We switched all our insurance policies and went with State Farm. 100% satisfied!"
We responded:
"Ruben, thank you for taking the time to leave us a review! I'm happy to hear that Luis was able to understand your needs and provide options that worked for you and your wife. It's great to know you're 100% satisfied with your decision to switch to State Farm. We're here if you need anything else!"
Beth Hamlett
August 21, 2026
5
out of
5
rating by Beth Hamlett
"Always very helpful. Becky speaks to me like a personal friend. Really glad my insurance is with your company"
We responded:
"Beth, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca makes you feel like a friend and that you're glad to have your insurance with us. We're always here to help if anything comes up!"
Karen Corsini
August 15, 2026
5
out of
5
rating by Karen Corsini
"I had to change auto policies because of a death and I could no longer bundle. Rebecca was my first phone contact and I found her to be extremely helpful and responsive to my needs. She tried to get me the best prices on my 2 auto policies and went out of her way to investigate options for me. The responses were timely and prompt and I could tell this was someone who cared about her clients. I was very satisfied with being able to work with a human being and not a robot."
We responded:
"Thank you, Karen, for sharing your experience with us. I'm really glad to hear that Rebecca was able to assist you during such a challenging time and provide the support you needed. It's important to us that you felt cared for and received timely responses. We're here for you, so feel free to reach out if you need anything else!"
Maria Ortega
August 13, 2026
5
out of
5
rating by Maria Ortega
"Becky was a big help. It’s nice to know people who know what they are doing and know how to have a conversation on the phone. My mom and I really appreciate all your help and knowledge. Thank you!"
We responded:
"Maria, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you and your mom effectively. We appreciate your kind words and are always here to help. Feel free to reach out if you need anything else!"
Peter Z
July 10, 2026
5
out of
5
rating by Peter Z
"Trevor is amazing. Always helpful, and very knowledgeable in the field and outside of it."
We responded:
"Thank you, Peter! I'm glad to hear that Trevor has been so helpful and knowledgeable for you. We're lucky to have him on our team. Feel free to reach out if you need anything else!"
Blake Forehand
July 9, 2026
5
out of
5
rating by Blake Forehand
"I recently switched to Statefarm at Bruce’s office. Luis helped me out a ton! They’re all amazing to work with but Luis went above and beyond to save me money on my premium. As well as make incredible suggestions tailored personally for me. I highly recommend using these folks for all of your insurance needs. I’m recommending my whole family."
We responded:
"Thank you, Blake! I'm really happy to hear that Luis was able to assist you so well and make a positive impact on your experience with us. It's great to know that you found our suggestions helpful and tailored to your needs. We appreciate your recommendation and are glad to have you and your family with us. Feel free to reach out if you need anything else!"
Rachel
July 8, 2026
5
out of
5
rating by Rachel
"I highly recommend this business. Luis provided excellent customer service. He was very helpful, professional & patient."
We responded:
"Rachel, thank you for taking the time to leave us a review! I'm happy to hear that Luis was able to provide you with excellent service. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Joshua Cabrera
July 6, 2026
5
out of
5
rating by Joshua Cabrera
"Rebecca Capps is the best! 10/10 recommend"
We responded:
"Joshua, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca provided you with such a positive experience. We appreciate your recommendation. Feel free to reach out if you need anything else!"
WD Jackson
June 25, 2026
5
out of
5
rating by WD Jackson
"Classy service by Ms. Capps, always with comprehensive and understandable replies. I analyzed insurance among other financial businesses for US Congress for a living and understgand what is good customer service here."
We responded:
"Thank you, WD Jackson! I'm glad to hear that Rebecca provided you with the classy and comprehensive service you deserve. It's great to know that even with your extensive background in analyzing insurance, our service stands out. We're always here to help if you need anything else!"
Elshalynn Madelar
June 25, 2026
5
out of
5
rating by Elshalynn Madelar
"Wow I gotta say Rebecca was so helpful and I really felt a connection with her!! She really cared about me, my concerns and cleared up everything I had issues with. It felt so great not talking to an AI bot and someone who really cares!!"
We responded:
"Elshalynn, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you so well and that you felt a genuine connection. We always strive to provide personal and caring service. Feel free to reach out if you need anything else!"
Quinton Baker
June 16, 2026
5
out of
5
rating by Quinton Baker
"Becky was hands down the kindest most helpful and professional person I’ve had the pleasure to work with in a while! Helped me through a difficult situation with understanding and sincerity and was very clear in what steps should be taken. Could not recommend this office more if not only for the exceptional service their staff provides!"
We responded:
"Wow! Quinton, thank you so much for such a nice review! I’m truly glad to hear that Becky was able to assist you with such care. It means a lot to know that our team could support you during a challenging situation. We sincerely appreciate your recommendation and your support!"
Carla Delgado
June 15, 2026
5
out of
5
rating by Carla Delgado
"Rebecca is amazing! She's always responsive, helpful, and makes insurance easy to understand. I really appreciate how much she cares about her clients and takes the time to answer any questions. Highly recommend her if you're looking for a trustworthy and friendly insurance agent!"
We responded:
"Thank you, Carla! I'm glad to hear that Rebecca has been so helpful and responsive in making insurance easy for you. We truly appreciate your recommendation and are happy to have you as part of our office family. Feel free to reach out if you need anything else!"
Karim Valji
June 12, 2026
5
out of
5
rating by Karim Valji
"Amazing service by Bruce Hofbauer and Rebecca Ramirez Capps"
We responded:
"Karim, thank you for the 5 stars! I'm glad to know that you had an amazing experience with both me and Rebecca. We always aim to provide top-notch service. Feel free to reach out if you need anything else!"
Nick Dykes
June 5, 2026
5
out of
5
rating by Nick Dykes
"Rebecca was amazing to work with! I had to update my renter’s insurance for a cross country move and she made the process quick and easy. I was on a tight timeline to get it updated and she helped big time with processing it in time. Her level of customer service was superb and made me happy to have chosen State Farm!"
We responded:
"Nick, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca was able to make your insurance update smooth and efficient, especially with your tight timeline. We always aim to provide superb customer service, and it's great to know you felt that way. We're happy to have you with State Farm. Let us know if we can help with anything else!"
caara chantrel
April 27, 2026
5
out of
5
rating by caara chantrel
"Luis did a wonderful job in giving me a quote and explaining the policy's coverage . We bundled our house, cars and Rv and cut our premium in half from former insurance. I look forward to his writing up our business insurance needs. Highly recommend."
We responded:
"Thank you, Caara! I'm happy to hear that Luis was able to assist you with your insurance needs and help you save on your premiums. It's great to know you're considering us for your business insurance as well. If you have any questions or need further assistance, feel free to reach out!"
Carlos Cee
April 20, 2026
5
out of
5
rating by Carlos Cee
"Becky is really knowledgeable, helpful and just great person all around. She's really looking out to help you as best as she can. Highly recommend for auto insurance or life insurance questions and quotes. Customer service is superb!"
We responded:
"Thank you, Carlos! I'm happy to hear that Rebecca provided such excellent service and assistance with your insurance needs. Our team is dedicated to offering top-notch customer service, and it's wonderful to know that she made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Jake H0gan
April 17, 2026
5
out of
5
rating by Jake H0gan
"Customer service is a true stand out. I have always received friendly and timely assistance from the Hofbauer team."
We responded:
"Thank you, Jake, for your wonderful feedback! I'm happy to hear that our team's friendly and timely assistance made a positive impact. We’re committed to providing exceptional service and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Marley McCauley
April 8, 2026
5
out of
5
rating by Marley McCauley
"Rebecca has been a huge help for years with all things auto policy, is always patient will all the questions I have, and is very very responsive 🫶"
We responded:
"Thank you for the wonderful review, Marley! Rebecca is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."