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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CJ Rios

CJ Rios

October 27, 2026

5  out of  5
rating by CJ Rios
"Rebecca has been an amazing help! I'm was extremely new to having insurance and still kind of am (it's been a little over a year), and she has been patient and kind helping me with absolutely everything I've needed help with! I never am worried about not understanding anything, or not getting a quick response, because she always explains everything to me, and she always responds within 24 hours, which is extremely helpful and helps ease my anxiety with my insurance!"
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Brent Clous

October 16, 2026

5  out of  5
rating by Brent Clous
"Worked with Rebecca, she reviewed our policy and when we finished our review she saved us several hundred hours. We have been with State Farm for 50 years."
We responded:
"Thank you, Brent! I'm glad Rebecca was able to assist you with your policy review. It's wonderful to have you as part of our State Farm family for 50 years. We appreciate your loyalty and support. Feel free to reach out if you need anything else!"
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DOUGLAS ABRAMS

October 16, 2026

5  out of  5
rating by DOUGLAS ABRAMS
"I can’t say enough good things about Rebecca at Bruce Hofbauer’s State Farm office. She has taken care of our family’s insurance needs for over 15 years.

Rebecca consistently provides outstanding customer service. She is knowledgeable, dependable, and incredibly prompt whenever I need something. Most importantly, she genuinely cares about her customers and treats you like family.

After 15+ years of working with her, I can confidently say Rebecca is simply the best. I highly recommend her and the Bruce Hofbauer State Farm office!"
We responded:
"Douglas, thank you for taking the time to leave us such a thoughtful review! I'm so happy to hear that Rebecca has been a reliable and caring part of your family's insurance journey for over 15 years. Your kind words about her dedication and service mean a lot to us. We’re grateful to have you as part of our office family. Let us know if we can help with anything else!"
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Susan Palos

October 14, 2026

5  out of  5
rating by Susan Palos
"I’ve been with the State Farm for many years!
Competitive pricing and I can always count on calling our local office, and receiving same day service!! Thank you, Becky and Team!"
We responded:
"Thank you, Susan, for your wonderful review! I'm happy to hear that you've had such a positive experience with our office over the years. Rebecca and the team are dedicated to providing prompt and reliable service, and it's great to know you appreciate their efforts. We're always here if you need anything else!"
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Steve Fukuda

October 14, 2026

5  out of  5
rating by Steve Fukuda
"Had an issue with my bank loan where they needed explicit language on my policy in order
to move forward. Voice my concern to Rebecca
and problem solved! Great response when in need.
Can’t say enough, 5 star +"
We responded:
"Thank you, Steve! I'm glad Rebecca was able to assist you with the specific language needed for your policy. It's great to know that we could help resolve your issue quickly. We appreciate your support!"
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Michael

October 13, 2026

5  out of  5
rating by Michael
"State Farm continues to deliver and Rebecca is always super fast and easy to work with.

three thumbs up!"
We responded:
"Michael, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca has been quick and easy to work with. We appreciate your support!"
Profile photo of Patricia Mead (Patty)

Patricia Mead (Patty)

October 1, 2026

5  out of  5
rating by Patricia Mead (Patty)
"We were very pleased with the service received from Katie G. at State Farm in regards to getting us the towing invoices which are required for reimbursement."
We responded:
"Thank you, Patty! I'm happy to hear that Katie was able to assist you with the towing invoices for your reimbursement. We always aim to provide helpful and efficient service. Let us know if we can help with anything else!"
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Gia Kerney

September 29, 2026

5  out of  5
rating by Gia Kerney
"Affordable, hassle-free auto-insurance for young first-time car owners. Thank you Bruce & team!"
We responded:
"Gia, thank you for taking the time to leave us a review! I'm happy to hear that you found our insurance affordable and hassle-free. We always aim to make things easy for first-time car owners. Let us know if we can help with anything else!"
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Hilda Rodriguez

September 29, 2026

5  out of  5
rating by Hilda Rodriguez
"Great customer service working with Becky. Responded to my emails & calls promptly. She also made sure everything was taken care of.
Thank you Becky!!!"
We responded:
"Thank you, Hilda, for taking the time to leave us a review! I'm happy to hear that Becky provided you with great customer service and was attentive to your needs. We appreciate your feedback and are here if you need anything else!"
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Emily Kooyman

September 18, 2026

5  out of  5
rating by Emily Kooyman
"They take good care of us, very professional"
We responded:
"Emily, I'm happy to know you feel well taken care of and appreciate our professionalism. Thanks for choosing us!"
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Bruno Utrera

September 16, 2026

5  out of  5
rating by Bruno Utrera
"⭐⭐⭐⭐⭐
Luis Limongi did an excellent job! He is extremely knowledgeable, professional, and took the time to answer all of my questions clearly. He made the entire process easy and provided outstanding customer service. I highly recommend Luis to anyone looking for a knowledgeable and reliable State Farm agent. Great experience!"
We responded:
"Bruno, thank you for taking the time to leave us a review! I'm happy to hear that Luis provided you with such knowledgeable and professional service. It's great to know he made the process easy and answered all your questions. We appreciate your recommendation! Feel free to reach out if you need anything else."
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Robert Knapp

September 15, 2026

5  out of  5
rating by Robert Knapp
"Becky was so awesome in helping me with some policy changes. She was so patient and polite and made the whole process so smooth.
Can’t thank her enough."
We responded:
"Thank you, Robert! I'm really happy to hear that Becky made your policy changes go smoothly. We appreciate your kind words about her patience and politeness. We're always here to help if you need anything else!"
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Bere

September 11, 2026

5  out of  5
rating by Bere
"I cannot say enough good things about my experience calling in for a life insurance quote today. I spoke with Rebecca, and she was absolutely amazing. From start to finish, she was incredibly friendly, welcoming, and made the entire conversation feel personal rather than transactional. She has such a fantastic attitude and genuine way of connecting with people—if she were selling something, she would easily convince anyone to buy it! Thank you, Rebecca, for such outstanding customer care!"
We responded:
"Thank you, Bere! I'm really happy to hear about your positive experience with Rebecca. It's great to know she made the process feel personal and welcoming for you. I'll be sure to share your kind words with her. We're always here to help if you need anything else!"
Profile photo of Ron Carter

Ron Carter

September 9, 2026

5  out of  5
rating by Ron Carter
"Had some questions and needed some changes made to my policy Becky was kind, quick and very helpful. I am a very happy customer!"
We responded:
"Ron, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca was able to assist you with your policy changes and answer your questions. It's wonderful to know you're a happy customer. We're always here if you need anything else!"
Profile photo of Gamal Hanna

Gamal Hanna

August 27, 2026

5  out of  5
rating by Gamal Hanna
"Luis Limong Did a great job with my vehicles insurance today he’s awesome and very patient and expert I’ll recommend him to all my friends and family.
Thank you Luis for your service, help and support."
We responded:
"Gamal, thank you for the 5 stars! I'm happy to know you had a positive experience with our office. We're here to make sure all your insurance needs are met. Let us know if we can help with anything else!"
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Nicole Kueker

August 26, 2026

5  out of  5
rating by Nicole Kueker
"Becky has been great helping me with my homeowners policy office is friendly and keeps you informed."
We responded:
"Nicole, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca has been helpful with your policy and that you find our office friendly and informative. We appreciate your support!"
Profile photo of ruben Miranda

ruben Miranda

August 22, 2026

5  out of  5
rating by ruben Miranda
"My wife and I were shopping for more reasonable Home , Automobile and RV insurance, Luis Limongi did a great job understanding our insurance needs and presented us options and reasonable prices.
We switched all our insurance policies and went with State Farm. 100% satisfied!"
We responded:
"Ruben, thank you for taking the time to leave us a review! I'm happy to hear that Luis was able to understand your needs and provide options that worked for you and your wife. It's great to know you're 100% satisfied with your decision to switch to State Farm. We're here if you need anything else!"
Profile photo of Beth Hamlett

Beth Hamlett

August 21, 2026

5  out of  5
rating by Beth Hamlett
"Always very helpful. Becky speaks to me like a personal friend. Really glad my insurance is with your company"
We responded:
"Beth, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca makes you feel like a friend and that you're glad to have your insurance with us. We're always here to help if anything comes up!"
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Karen Corsini

August 15, 2026

5  out of  5
rating by Karen Corsini
"I had to change auto policies because of a death and I could no longer bundle. Rebecca was my first phone contact and I found her to be extremely helpful and responsive to my needs. She tried to get me the best prices on my 2 auto policies and went out of her way to investigate options for me. The responses were timely and prompt and I could tell this was someone who cared about her clients. I was very satisfied with being able to work with a human being and not a robot."
We responded:
"Thank you, Karen, for sharing your experience with us. I'm really glad to hear that Rebecca was able to assist you during such a challenging time and provide the support you needed. It's important to us that you felt cared for and received timely responses. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Maria Ortega

Maria Ortega

August 13, 2026

5  out of  5
rating by Maria Ortega
"Becky was a big help. It’s nice to know people who know what they are doing and know how to have a conversation on the phone. My mom and I really appreciate all your help and knowledge. Thank you!"
We responded:
"Maria, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you and your mom effectively. We appreciate your kind words and are always here to help. Feel free to reach out if you need anything else!"
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Peter Z

July 10, 2026

5  out of  5
rating by Peter Z
"Trevor is amazing. Always helpful, and very knowledgeable in the field and outside of it."
We responded:
"Thank you, Peter! I'm glad to hear that Trevor has been so helpful and knowledgeable for you. We're lucky to have him on our team. Feel free to reach out if you need anything else!"
Profile photo of Blake Forehand

Blake Forehand

July 9, 2026

5  out of  5
rating by Blake Forehand
"I recently switched to Statefarm at Bruce’s office. Luis helped me out a ton! They’re all amazing to work with but Luis went above and beyond to save me money on my premium. As well as make incredible suggestions tailored personally for me. I highly recommend using these folks for all of your insurance needs. I’m recommending my whole family."
We responded:
"Thank you, Blake! I'm really happy to hear that Luis was able to assist you so well and make a positive impact on your experience with us. It's great to know that you found our suggestions helpful and tailored to your needs. We appreciate your recommendation and are glad to have you and your family with us. Feel free to reach out if you need anything else!"
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Rachel

July 8, 2026

5  out of  5
rating by Rachel
"I highly recommend this business. Luis provided excellent customer service. He was very helpful, professional & patient."
We responded:
"Rachel, thank you for taking the time to leave us a review! I'm happy to hear that Luis was able to provide you with excellent service. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Joshua Cabrera

July 6, 2026

5  out of  5
rating by Joshua Cabrera
"Rebecca Capps is the best! 10/10 recommend"
We responded:
"Joshua, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca provided you with such a positive experience. We appreciate your recommendation. Feel free to reach out if you need anything else!"
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WD Jackson

June 25, 2026

5  out of  5
rating by WD Jackson
"Classy service by Ms. Capps, always with comprehensive and understandable replies. I analyzed insurance among other financial businesses for US Congress for a living and understgand what is good customer service here."
We responded:
"Thank you, WD Jackson! I'm glad to hear that Rebecca provided you with the classy and comprehensive service you deserve. It's great to know that even with your extensive background in analyzing insurance, our service stands out. We're always here to help if you need anything else!"